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Updated: Sep 4, 2020

"Every Great Story Seems To Begin With A Snake.” - Nicolas Cage


Starting with between 1-3 focus questions, facilitate a semi-structured conversation and

capture the collective ideas of a variety of Stakeholders on the change ahead. The role of the facilitator is to ensure all attendees air their views and impress upon the group that there is no such thing as a bad idea.


Provides the initial outline of the scope of the change programme and uncovers outliers that are often missed in technology-focused transformations. It is usual to capture a few statements on; Principle, Risk, Policy, and several Hypotheses. These are stakes-in-the-ground, developed collectively, which accelerate the ramp-up at call-to-action processes.

The focus of the Scan Phase is on gathering information. Stakeholder perspectives and identify which parts of the business operation will be changed. And the overall scope and impact of the change. The first tool used in this phase is the VIPER SCAN.


A VIPER SCAN is no more complicated to understand than SWOT analysis (In fact, easier - I’ve sat in numerous SWOT sessions where Threat vs Weakness argued endlessly!). VIPER is one of the most useful & reused tools in the Adaptive Change Design toolbox. It’s applicable t