Ten Reasons for ACD

This video is the nearest we get to 'marketing' ACD. The target audience is business and IT change leaders who perhaps have seen the benefits of 'Agile Software Development' but would like something that scales across the whole enterprise and isn't focused on writing, testing and deploying code alone. And even within an IT-centric change, ACD tools have been used for transition to the Cloud when the software development required is a small proportion of the change effort.